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Support hours:

Mon-Fri: 8:30am - 5:30pm EST
Sat: 9:00am - 4:00pm EST

Easy Shipping & No Hassle Returns


FREE Shipping over $149*

Enjoy fast and easy shipping on thousand of items, delivered right to your home for free.

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*Not all items qualify for simple shipping. Simple shipping only applies to locations within the continental United States. Some restrictions & charges may apply, such as non-standard items and shipping locations. This policy only applies to products shipped via standard shipping. Please visit our policy page for more information.

Resend Confirmation Email

Didn’t receive an order confirmation email within a few minutes of placing your order? Make sure to check your spam folder, if you are a gmail user please also check the “Promotions” tab.

If you are still unable to find the confirmation email you can always find a copy of your order by visiting our Order Status page.

By visiting your ‘My Account” page you will have access to your entire order history.

If you still have any questions or would prefer an email feel free to contact one of our customer service experts at support@woodchimney.com.